Clutch Masters Industries, Inc. FAQ

If you select during the order process or at other times when you submit personally identifiable information, the information you provide may be used by Clutch Masters Industries, Inc. to create and deliver to you our newsletters, surveys or other communications containing product information. If you prefer not to receive such Communications, please do not select the ‘Please inform me option’. If you do select this option and later decide that you would no longer like to receive these communications, please use the features made available to you.

If you have requested a Clutch Masters Industries, Inc. brochure, all information is kept completely confidential and is not shared with any third parties. We may, on occasion, send you an updated catalog or brochure. If you do not wish to receive any mail from Clutch Masters Industries, Inc., please contact us via email at . Include your name and mailing address and email address. You will be removed from any future mailings.

If you have elected to provide us with your contact information, e.g., by registering at the Site, emailing our Customer Service department or placing an order, we may provide you with service related announcements concerning the Site or contact you regarding your customer service requests or your order. For example, all registered users will receive an email to confirm their order. These types of communications are necessary to serve you, respond to your concerns and to provide the high level of customer service that Clutch Masters Industries, Inc. offers its customers.

Disclosure of Personally Identifiable Information

We will never provide your personally identifiable information to third parties for their use in marketing their products or services to you without your consent. Clutch Masters Industries, Inc. takes great pride in having you as a customer and we will ensure your privacy as a customer. Clutch Masters Industries, Inc. does not sell or exchange names or any other information about our customers with third parties.

We may disclose any information, including personally identifiable information, we deem necessary, in our sole discretion, to comply with any applicable law, regulation, legal process or governmental request. We may also exchange information, including personally identifiable information, with other companies and organizations for credit fraud protection and risk reduction.

We may retain other companies and individuals to perform functions consistent with our Privacy Policy on our behalf. Examples include customer support specialists, web hosting companies, fulfillment companies (e.g., companies that fill product orders or coordinate mailings), data analysis firms and email service providers. Such third parties may be provided with access to personally identifiable information needed to perform their functions, but may not use such information for any other purpose.

If you elect to participate in any promotions, sweepstakes, surveys, questionnaires or other events during your visit to our Site, the rules or terms and conditions for those events may indicate that your personally identifiable information will be shared with third parties. By choosing to participate and submitting your personally identifiable information with respect to such events, you consent to disclosure of your personally identifiable information to such third parties.

As we continue to develop our business, we might sell certain of our assets. In such transactions, user information, including personally identifiable information, generally is one of the transferred business assets, and by submitting your personal information on the Site you agree that your data may be transferred to such parties in these circumstances.

We may place a "cookie" on your computer's hard drive so we can recognize you as a return user and personalize your experience. A cookie is a piece of data that enables us to track and target your preferences. The cookie will be stored on your computer's hard drive until you remove it. We may also use temporary or "session" cookies to help you shop. These cookies will expire when you place an order. You can have your browser notify you of, or automatically reject, cookies. If you reject our cookies, you may still use the Site, but you may be limited in the use of some of the features. In addition, we may use IP addresses to analyze trends, administer the Site, track traffic patterns, and gather demographic information for aggregate use, as well as in combination with your personally identifiable information for credit fraud protection and risk reduction.

Similarly, when you visit this Site or view one of our emails, we may use pixel tags (also called "clear" gifs), tracking links and/or similar technology to note some of the pages you visit on our Site and personalize your experience. We may also use pixel tags to determine what types of email your browser supports. We may use the information collected through pixel tags, tracking links and similar technology in combination with your personally identifiable information.

clutchmasters.com does recognize your ISP (internet service provider), however, we cannot identify you as an individual. If you make an on-line purchase we do collect information (such as sales statistics and traffic patterns) to help improve your shopping experience. We keep all information confidential.

We may use the information you provide in aggregate (non-personally identifiable) form for internal business purposes, such as generating statistics and developing marketing plans. We may collect, store or accumulate certain non-personally identifiable information concerning your use of the Site, such as information regarding which of our pages are most popular. We may share or transfer non-personally identifiable information with or to our affiliates, licensees and partners.

This Privacy Policy applies only to the information collected on this Site. Our Site may contain links to or from other websites and you should be aware that we are not responsible for the privacy practices of other websites. We encourage you to read the privacy policies of other websites linked to the Site.

Clutch Masters Industries, Inc. seeks to protect the security of your personal information both online and offline. All credit card transactions are secure. Every on-line order is encrypted and sent through a secure server, using SSL technology to prevent information from being intercepted.

Confidential information such as your credit card number will be used only to fulfill your order. To protect your privacy, we will ask you to enter your credit card number and expiration date each time you place an order with us. This way, even if someone else accesses the account information stored on your computer, they won't be able to use your credit card.

E-mail is not encrypted and is not a secure means to transmit credit card numbers. We will only display the last 4 digits of your credit card number on your account.

Clutch Masters Industries, Inc. reserves the right to revise this Privacy Policy in the future by posting changes at this location and we may make changes at any time without notification.

If you are a registered member at Clutch Masters Industries, Inc., you can change your personal information at any time by updating your information at check-out.

We welcome your comments and questions about privacy. Please send email to sales@clutchmasters.com.

We are confident that your visit to Clutch Masters Industries, Inc. is secure and safe. However, you may choose to call us directly to place your order over the telephone. Please call Customer Service toll free at 909-877-6800.

A return authorization number (RA#) is needed for all returns. If you did need an RA#, please complete the form on this PAGE. An RA# will be emailed back to you to return the product to us. If you do not receive an RA# in 24 hours after completing the form, please call us. 

• Returns will not be accepted without a Return Authorization Number.
• No returns on special order parts.
• No returns will be accepted after 30 days without prior approval.
• Parts must be in good condition to get credit.
• All Cores must be returned in original box.
• All freight must be pre-paid by the customer unless it is our shipping error.
• We reserve the right to charge up to 25% restocking fee on all returns.
• Overnight and 2day shipping charges will not be refunded on replacement part orders.

Clutch Masters is not responsible for items left over 45 days

Clutch Masters, performance clutch products are warranted to be free from defects in materials and workmanship for a period of ninety (90) days from the date of purchase. Clutch Masters does not warrant or make any representations concerning its clutch products when not installed in accordance with the manufacturers instructions for such installation and maintenance practices of the automotive industry. Clutch Masters will not be liable for labor charges, and other intangible or consequent losses that might be claimed as a result of the failure of any part, nor shall they be liable for damages or injury to any persons or property resulting from the misuses or improper installation of any part subject to this warranty. Clutch Masters reserves the right to examine all parts returned for warranty claim to determine whether or not any such part has failed because of a defect in material or workmanship. Clutch Masters' obligation under this warranty shall be limited to repairing, replacing, or crediting, at their option, any part found to be so defective, regardless of whether any part is repaired, replaced, or credited under this warranty. All transportation charges on the return of such parts must be prepaid by the customer. There are no other warranties either expressed or implied, which extend beyond those set forth in the preceding paragraphs.

By re-engineering the pressure plate leverage ring (moving it closer to the pivot point), Clutch Masters solves the clamping vs. pedal pressure problem in a unique way. By moving the pressure ring, Clutch Masters' Hi-Leverage Pressure Plates take mechanical advantage of the leverage principle. By moving the leverage ring closer to the pivot point, the pressure applied to the plate is increased significantly without unnecessarily increasing pedal pressure, as is typically the case in other clutches. This Hi-Leverage tech was developed by Clutch Masters and is unique to the high-performance clutch industry.

Replacing your OEM flywheel with a light weight flywheel may cause gear noise or a vibration that may not be suitable for everyone. The lighter the flywheel the more gear noise will be produced. Depending on the application Clutch Masters usually recommends steel flywheels rather than aluminum flywheels since aluminum flywheels will cause more gear noise. Aluminum flywheels are usually only recommended for race applications looking to have the least amount of weight as possible although this is not always the case as auto manufactures have made developments in their gear boxes that allow users to run aluminum flywheels without an increase in noise or vibrations.

Every vehicle, driver, and scenario a clutch is being used in is different. Depending on the amount of power you are making, the intent/ purpose of the vehicle should dictate what clutch kit will best suit you. If you are looking for a clutch kit that will be smooth, reliable, and street friendly then a FX100 – FX350 will be suitable and recommended. If you are making a reasonable amount of TQ and require a clutch kit that will be able to withstand a large amount of abuse on a frequent basis then a FX400 will be a good option. For serious high powered car one of our twin disc kits will fit the bill. For specific descriptions and variations of disc materials please refer to the “Product” tab or check out this video where our sales rep Andrew breaks down the differences throughout our different stages of clutches.

Clutch Masters does not advertise specific torque rates due to the wide range of possible scenarios that will neglect the TQ rating estimates. Torque ratings can be deceiving since it does not take into consideration the factors that will alter and drastically change the holding capacity of a clutch kit such as tire size, driving style, naturally aspirated vs forced induction, or nitrous. All of these factors and elements play a major role in determining the torque rating capacity of a clutch kit. Please contact a Clutch Masters representative if you are unsure or have more questions regarding torque ratings.

Organic, Kevlar, and Formula Button Clutch kits are expected, and tend to have a higher life expectancy than OEM, however not guaranteed. Improper Installation, driving style, performance upgrades, break in procedure and light weight flywheels will directly effect and have a role in determining the life expectancy of the clutch kit. Ceramic based clutch discs are not intended to increase the life expectancy of a clutch but rather to increase the holding capacity and improve the durability of the clutch. Using a ceramic based material for easy street driving may reduce the life of the clutch kit due to harsh engagement and a higher tendency to slip the clutch. Life expectancy of a twin disc is subjective. The driving characteristics of the driver and setup of the vehicle will dictate the life expectancy of the clutch kit. Using a twin disc on the street in a daily driven vehicle under normal driving conditions may reduce the life expectancy of the clutch kit since you are more prone to slip the discs.

Yes, Clutch Masters dealers are located all around the world and will be able to assist you will your clutch kit needs. However, Clutch Masters will be more than happy to ship to you direct if you choose to do so. Please note that limited payment options are available for international orders. Please contact a Clutch Masters representative to receive a shipping quote for your international order.

No, Clutch Masters does not price match since we encourage and prefer customers to purchase from a Clutch Masters Authorized Dealer. For information and listing of Clutch Masters dealers please visit our Dealer Locater page.

Clutch Masters, performance clutch products are warranted to be free from defects in materials and workmanship for a period of ninety (90) days from the date of purchase. Clutch Masters does not warrant or make any representations concerning its clutch products when not installed in accordance with the manufacturers instructions for such installation and maintenance practices of the automotive industry.

Clutch Masters will not be liable for labor charges, and other intangible or consequent losses that might be claimed as a result of the failure of any part, nor shall they be liable for damages or injury to any persons or property resulting from the misuses or improper installation of any part subject to this warranty.

Clutch Masters reserves the right to examine all parts returned for warranty claim to determine whether or not any such part has failed because of a defect in material or workmanship. Clutch Masters' obligation under this warranty shall be limited to repairing, replacing, or crediting, at their option, any part found to be so defective, regardless of whether any part is repaired, replaced, or credited under this warranty. All transportation charges on the return of such parts must be prepaid by the customer. There are no other warranties either expressed or implied, which extend beyond those set forth in the preceding paragraphs.

We didn't call ourselves Clutch Masters for no good reason. We build our clutch kits in house and have all of the components in stock to build just about anything you come up with or need a solution for. With custom engine and transmission swaps constantly growing in popularity we pride ourselves on our ability to engineer, machine and assemble custom clutch kits and flywheels for any application you need. LS engine with a BMW M3 dual clutch transmission, yep we can do it!

Yes, replaceable flywheel inserts are available on our website under the “Flywheel Insert” selection. You will need to know the Inside diameter, outside diameter and the number of fasteners that are used to attach the insert with the flywheel. Flywheel inserts orders will include new set of flange nuts and socket cap screws. Clutch Masters special thin wall sockets are available as well if needed for installing replacement flywheel inserts.

A majority of individual components are available depending on the application. Clutch Masters never recommends replacing individual components on a clutch kit since the slightest difference in measurements will have a major effect on the clutch kit. There is absolutely no warranty on individual components and will not accept any returns on individual components. Please contact a Clutch Masters representative for pricing and availability.