Shipping, Returns & Warranty
A return authorization number (RA#) is needed for all returns. If you did not receive our Return Submission Form with your product, please download the form here: Return Submission Form and call our order desk at (909) 877-6800 to receive you RA# to include on the form.
- Returns will not be accepted without a Return Authorization Number.
- No returns on special order parts.
- No returns will be accepted after 30 days without prior approval.
- Parts must be in good condition to get credit.
- All Cores must be returned in original box.
- All freight must be pre-paid by the customer unless it is our shipping error.
- We reserve the right to charge up to 25% restocking fee on all returns.
- Overnight and 2day shipping charges will not be refunded on replacement part orders.
Clutch Masters is not responsible for items left over 45 days