Shipping, Returns & Warranty
Q: Returning a Part?
A return authorization number (RA#) is needed for all returns. If you did need an RA#, please complete the form on this PAGE. An RA# will be emailed back to you to return the product to us. If you do not receive an RA# in 24 hours after completing the form, please call us.
- Returns will not be accepted without a Return Authorization Number.
- No returns on special order parts.
- No returns will be accepted after 30 days without prior approval.
- Parts must be in good condition to get credit.
- All Cores must be returned in original box.
- All freight must be pre-paid by the customer unless it is our shipping error.
- We reserve the right to charge up to 25% restocking fee on all returns.
- Overnight and 2day shipping charges will not be refunded on replacement part orders.
Clutch Masters is not responsible for items left over 45 days
Q: Does Clutch Masters have a Warranty?
Clutch Masters, performance clutch products are warranted to be free from defects in materials and workmanship for a period of ninety (90) days from the date of purchase. Clutch Masters does not warrant or make any representations concerning its clutch products when not installed in accordance with the manufacturers instructions for such installation and maintenance practices of the automotive industry.
Clutch Masters will not be liable for labor charges, and other intangible or consequent losses that might be claimed as a result of the failure of any part, nor shall they be liable for damages or injury to any persons or property resulting from the misuses or improper installation of any part subject to this warranty.
Clutch Masters reserves the right to examine all parts returned for warranty claim to determine whether or not any such part has failed because of a defect in material or workmanship. Clutch Masters' obligation under this warranty shall be limited to repairing, replacing, or crediting, at their option, any part found to be so defective, regardless of whether any part is repaired, replaced, or credited under this warranty. All transportation charges on the return of such parts must be prepaid by the customer. There are no other warranties either expressed or implied, which extend beyond those set forth in the preceding paragraphs.
